Delivery Methods
Deliveries made throughout the United Kingdom mainland only (we do not accept orders from outside of the United Kingdom mainland). Most products up to 2kg in weight are shipped using Royal Mail. Orders over 2kg may be shipped via Courier.

Delivery Times
Speed and quality of delivery is very important to us; we want you to be more than satisfied with our service. We make every effort to dispatch orders on the day of receipt, if received before 3pm, Monday to Friday. We always use Royal Mail or courier delivery. Delivery then usually takes place within 24 - 48 hours, depending on the carrier.

In recent results, Royal Mail delivered 94.6% of items on the next working day (Monday to Saturday) after posting. Our courier service delivers next business day, delivery by 5.30pm (Monday to Friday, and weekends depending on the courier).

It is worth noting that we find a high proportion of missing items held at local sorting offices, or held by a neighbour or colleague. Both Royal Mail and our courier should leave a card indicating this, however there are times when these are misplaced or not left at all, so if possible please check first. As is customary, compensation is limited to the value of goods lost, a replacement will be offered or refund as appropriate if relevant proof is supplied. Your statutory rights are not affected.

In the event we are unable to dispatch your order promptly we will email or call you to advise you of this. We will clearly mark on the website any out of stock items, on the rare occasion that a product is unexpectedly out of stock, we will email or call you as soon as possible to let you know the estimated time for delivery, allowing you to make alternative arrangements, if you wish.

Order Acceptance
Order Acceptance and the completion of the contract between you and us will take place on the dispatch date to you of the products ordered, unless we have notified you that we do not accept your order, or you have cancelled it in accordance with the instructions in cancellation in our terms and conditions. 

Non-acceptance of an order may be a result of one of the following:

• Our inability to obtain authorisation for your payment.
• The product you ordered being unavailable from stock.
• The identification of a pricing or product description error.
• We reserve the right to not communicate regarding a transaction for which authorisation was not obtained or if fraudulent activity is suspected or identified.

All payments will be processed before shipping
© ink-n-paper 2012

The brands, cartridge numbers and trademarks owned by the OEMs are used only for the purpose of referring to which OEM products are compatible with products offered by ink-n-paper, and thus we are not associated with any OEM. All cartridges are compatibles unless stated.

ink-n-paper Limited
Company Registration Number 06865503
VAT Registration Number 926 3892 91

ink cartridges printer models